Leonard Joseph William Tossaint

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Leonard Joseph William Tossaint

EFQM CEO, responsible to manage the global operations of EFQM


Mr. Tossaint is currently responsible for managing the global operations of EFQM, Supporting the EFQM on the development and startup of the European Quality Improvement Program. In 1991 he was chairman of the working group to develop Criterion 1.  “Leadership” of the EFQM Excellence Model. Mr. Tossaint was EFQM lead-assessor for the European Excellence Award

He is EFQM Licensed Advisor, supporting Organizations on their “Journey for Excellence” He was .EFQM taskforce member for changing the EFQM Excellence Award Program and

EFQM Change officer, responsible for the implementation of the changes of the EEA taskforce

 He has experience in Royal Philips Electronics NV in Glass Division, Lighting Division and Components Division, AT&T and Philips Telecommunication (A.P.T. :Philips Joint Venture with AT&T). European Quality Director AT&T International (product and organization quality).

He was associated with Tias Nimbas Business School


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